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Kelly’s Furs A Flyin Customer Agreement and Liability Policies

Customer releases Kelly’s Furs A Flyin Mobile Grooming, inc from any and all liabilities, financial, and otherwise, for injuries to Customer, Customer’s pet, or any other property of Customer, which arise in any way from services and/or products provided by or as a consequence of Customer’s association with Kelly’s Furs A Flyin including, but not limited to, veterinarian bills.

Customer assumes all liabilities, financial and otherwise, for the behavior and health of their pet. In consideration of the services rendered by Kelly’s Furs A Flyin Customer waives any and all claims, actions, or demands of any nature, foreseen or unforeseen, against Kelly’s Furs A Flyin relating to the care, control, health, and/or safety of Customer’s pet arising during services performed by Kelly’s Furs A Flyin.

In Layman’s Terms

I do here by entrust my pet(s) to Kelly’s Furs A Flyin for the purpose of grooming my pet(s). I am aware that all due care will be taken with my pet(s) for the safety of pet and groomer. I am aware that neglect of my pet’s coat can be a cause for problems after grooming such as clipper/brush irritation. If my pet is wiggly or doesn’t remain still during the grooming procedure accidents can happen such as nicks from clippers or scissors.

Matted Coat:

All attempts will be made to salvage a matted coat; however I will allow Kelly’s Furs A Flyin to make the final decision to cut down the coat if dematting can not be tolerated by my pet. If I do not want the coat cut down, I will assume responsibility to demat my pet’s coat and Kelly’s Furs A Flyin will return at a later date to groom my pet. I will incur a $30.00 fuel fee to be paid to Kelly’s Furs A Flyin for this initial visit.

Refusing Service:

Customer understands that Kelly’s Furs A Flyin has the right to refuse service to Customer’s pet at any time for any reason. Customer understands that if their pet has a history of or repeatedly demonstrates aggression or biting of humans or animals, Kelly’s Furs A Flyin reserves the right to refuse service. Customer also understands that all bites will be reported to the local authorities as required by law.

Legal Owner:

Customer must be the legal owner of the pet. The pet must not have been exposed to distemper, rabies, or parvovirus within the past thirty (30) days and has been inoculated as indicated by records presented.

.Pictures:

I understand that Kelly’s Furs A Flyin may take pictures of my pet, before and after grooming, for her website, advertising and education.

Flea/Tick Policy:

If Fleas are present and the owner still wishes the animal to be groomed a Capstar will be given to the pet at an additional charge, Capstar will kill  the fleas on the pet for 24 hours. If the owner wishes a dose of Advantage that will protect the pet from fleas for a month it will be applied at the end of the groom for an additional charge. If Ticks are found they will have to be manually removed at a cost that is proportional to the infestation.

Cancellation:

In the event I need to CANCEL my appointment: I understand that I must notify Kelly’s Furs A Flyin at least 24 hours prior to my scheduled appointment. Leaving a message on the ‘Land line’ machine is fine. I am also aware that should I fail to do so I will have an additional $30 Fuel Fee added to my next grooming charges or billed to me.

Home and Property Damage:

Kelly’s Furs A Flyin will not be held responsible for damages to my yard, home or property while on the service call for grooming my pet(s). As the owner or caregiver, I authorize Kelly’s Furs A Flyin to perform scheduled grooming appointments while I am away from home or property. In the case where a key is left or given for my home, Kelly’s Furs A Flyin will not be held responsible for any damages or theft to my property. I will sign an invoice/work order each time my pet is groomed as requested, and I will leave a note with my authorization [signature] for grooming should I not be home.

Emergency Care:

I authorize Kelly’s Furs A Flyin to act as my agent in the event emergency veterinarian services, boarding, care-taking, and/or transportation is necessary and I agree to pay all costs. Any/all damages, loss or claim shall include but not limited to death, injury, or shock. Said pre-existing conditions shall not be limited to advanced age, extreme nervousness, neurosis, illness, previous injury, skin or coat conditions, or mental conditions.